Help

Here you will find answers to some of the more common questions about making an online shopping purchase.

How do I purchase items on this website?

You first need to be a member of the Solid Gold website. After registering, you can add items to your shopping cart and when you are ready, click "purchase".

What if I have already added items to my cart but I'm not a member yet?

When you try to purchase your items you will automatically be asked to either login (if you are already a member) or register.

How do I sign up as a member?

Visit our Website Members page to find out how to join the site and what you will gain from becoming a member.

Solid Gold pricing is extremely competitive.
For more details on our Pricing click here...

Solid Gold offers a 14-day money back guarantee or exchange on all purchases that have not been engraved, as well as a lifetime warranty on all diamond jewellery purchases.
For more details on our Guarantee click here...

We know that the security of our website is important to our customers.
For more details on our Website Security click here...

Solid Gold offers several payment options for your convenience.
For more details on Payment and Delivery click here...

Where possible all of our rings are sized to your requirements, however if the ring does not fit properly, it can be returned to our showroom for additional sizing free of charge.
For further details on our Returns Policy click here...